This Privacy Policy outlines how Luxelimo (referred to as “we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you use our chauffeur services and website.

Information We Collect

1. Personal Information: When you make a booking or interact with our services, we may collect personal information such as your name, contact details, payment information, and any other details necessary for providing our chauffeur services.
2. Usage Information: We may collect information about your use of our website, including your IP address, browser type, operating system, and browsing behaviour.

How We Use Your Information

1. Service Provision: We use your personal information to provide and fulfil the chauffeur services you request, including processing bookings, communicating with you, and ensuring a smooth travel experience.
2. Improving Services: We may use information to improve our services, customize your experience, and enhance our website.
3. Marketing: With your consent, we may use your information for marketing purposes, such as sending promotional offers, newsletters, or updates about our services.

How We Share Your Information

1. Service Partners: We may share your information with our trusted service partners involved in providing the chauffeur services you have booked.
2. Legal Compliance: We may disclose your information as required by law or to comply with legal processes.
3. Your Consent: We will obtain your consent before sharing your information for purposes other than those set out in this Privacy Policy.

Data Security

1. We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
2. Despite our efforts, no data transmission over the internet or electronic storage method is completely secure. We cannot guarantee absolute security.

Your Choices and Rights

1. Opt-Out: You can opt out of receiving marketing communications from us by following the instructions provided in each communication.
2. Access and Correction: You have the right to access and correct your personal information. If you would like to do so, please contact us.

Cookies and Tracking Technologies

1. We use cookies and similar tracking technologies to collect information about your interactions with our website.
2. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

1. We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons.
2. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Information

If you have questions or concerns about our Privacy Policy, please contact us at:

Luxelimo

15 Blendworth Point Wanborough Drive SW15 4AL

 02071128420 

info@luxelimo.co.uk

This Privacy Policy was last updated on [11:11:2023].