Pandemic had hit many businesses in the past two years and business transfers were also at a halt. But now as the situation is back to normal and businesses are back functional, chauffeur service has again become an important part for both business and leisure travellers. Chauffeur service offers a way to hire a luxury sedan, and SUVs to impress clients and potential customers. Read on as we discuss what should you ask when hiring an executive car service.

1. Do you hold a license?

It is important that the company you hire has the right licenses and credentials. In fact, without them, if the company you hire break the law or an accident happens to you, you may incur out-of-pocket costs and lengthy court proceedings.

Also, valid licenses indicate that the company you hire has a professional standard for backing it up. This may be related to the maintenance of the vehicle or the customer service that the chauffeur company provides.

2. Do you offer packages?

You may need more than one chauffeur-driven car for pickup and return service. This may include special services such as special events, weddings, roadshows or sightseeings.

In such cases, you can always ask the luxury chauffeur agency if they are offering the package. This could be a discount on a few cars or even more rentals. It may be that they offer excursions and sightseeing to keep guests entertained.

3. How do I choose a driver?

Not all drivers are equal. Whether you are hiring an executive car hire in London for yourself or a client, you should know that the chauffeurs have professional and personal standards upon arrival. Drivers must pass a criminal background check. It is also important to know that they should be checked regularly for drugs and alcohol before driving.

Not only they will be tested by the company, but it will assure you that they know they can work properly. They should be kind, courteous, polite and clear. Timing is essential and he should also offer a safe ride.

4. Which vehicle do they offer?

Like the chauffeurs, not all cars are made equal. Your thoughts on luxury travel may be different from others. Make sure your employer has a variety of vehicles. Look at their fleet and see what benefits they offer. You may want to check out the photos of the vehicles first or meet the team in person yourself, especially if you are receiving a new client.

Ask how well they hold cars. Keeping track of the production year also gives you an idea of ​​whether they have a modern, new shaped vehicle and a reliable fleet.

5. What does the price include?

When it comes to hiring a luxury sedan, the costs are not always as simple as transportation and delivery. In fact, there are many factors that cost you when you travel. Parking is the most important, but also extra fees, fuel costs and driver instructions play a role.

The cost of hiring a chauffeur car may or may not include all of these costs. Of course, it’s good if you already know them. Ask the chauffeur company and make sure you have a budget for extra gas and parking costs.

Ask the company you hire to see a sample invoice. The best luxury chauffeur service will be transparent with an invoice and explain what is and what is not included in the cost. They should also take into account your needs and travel arrangements to account for parking fees and tolls before they begin. 

6. What happens in the event of an accident?

Even the most organized chauffeur companies with large fleets can not prevent accidents. At the most basic level, you need to know what happens if the car breaks down. Does the company have staff and other vehicles to send as an alternative? Another factor to consider is what happens when a vehicle accident occurs. Does the company have insurance? What are the security steps to handle this?

7. What is the cancellation policy? 

Your plan may change as well. If you need to cancel your reservation, you need to know if there is anything you need to pay. Some companies offer free cancellations within a certain period of time, while others charge fuel and operating hours for last-minute cancellations.

8. Do you have any introductory texts or reviews?

Any professional and premium chauffeur service in operation should have a testimonial, even if it is relatively new. They may be able to provide specific customer feedback or tell you about important customers.

You can also use it when looking for a service. Check online for reviews and ratings on the websites, google my business and social media. You can also ask your colleagues, friends and family what they have used in the past.

Now you can rest easy knowing the questions you need to ask before choosing an executive car service for business travel. Take the pressure off your business, do business and enjoy the ride. Book London chauffeurs today at Luxelimo.